Returns & Exchanges

Return & Exchange Policies

Return Addresses:

332 Water St, St. John's, NL A1C 1C1

7 Front Rd, Dildo, NL A0B 1P0

To be eligible for a return, your item must be unused and in the same condition that you received it, with the tags attached, and you must have the receipt.

Please note that the following items are final sale: all apothecary & grooming goods, socks, toques, underwear and masks.

Gift cards are not refundable.

IN STORE REGULAR PRICED MERCHANDISE

  • Within 15 days of purchase, you can return your item for a full refund onto the original form of payment, which must be present during return.

  • Within 30 days of purchase, you can exchange your item or alternatively we can provide you with a store credit.
  • After 30 days, all sales are final.

IN STORE SALE OR ITEMS PURCHASED WITH A DISCOUNT CODE

  • Within 15 days of purchase, you can send your item back for a store credit. Store credit does not expire and can be used online or in-store and can be used to purchase a different size or style. 
  • After 15 days, all sales are final. 

 

ONLINE REGULAR PRICED MERCHANDISE

  • EMAIL shop@dildobrewingco.ca

  • Within 15 days of delivery date, you can contact the shipping department to initiate a return of your item for a full refund onto the original form of payment or for a store credit if you choose.

  • Within 30 days of delivery date, you can contact the shipping department to initiate an exchange your item or alternatively we can provide you with a store credit.
  • After this 30 days all sales are final.

ONLINE SALE OR ITEMS PURCHASED WITH A DISCOUNT CODE

  • EMAIL shop@dildobrewingco.ca

  • Within 15 days of delivery date, you can contact the shipping department to initiate a return and return your item for store credit.
  • After 15 days, the sale is final.